Meet the updated feedback analytics for even more detailed analysis and control of your company's activities and ensuring the highest level of service for your customers
What are the updates?
- Updated graph of views/reviews, CSAT and CTR;
- Updated display of analytics on the loyalty index;
- Display of the loyalty index in a new view, taking into account the overall indicator, separately for critics, neutral and most loyal customers;
- Updated analytics of the 5-star methodology with a total score for each criterion
