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New QB Tools app for employees

New QB Tools app for employees
20-09-2023

Let us tell you about a new and useful product that we have created specifically to improve the management of our tools and effectively monitor business activities. Download our new mobile application QB Tools.

 

What are the updates?
- Order management from the QB Tools mobile app
- Manage reviews directly from the app
- Additional functionality for marketing opportunities
- Ability to view detailed analytics
- Convenient notifications when you receive a new online order or review
- Ability to respond to customer feedback directly from the mobile app

 

Order management
With the QB Tools app, you can accept orders from customers directly in the mobile app, change order statuses, and view detailed information

 

Work with reviews

Accept and process customer feedback and ratings in a single place - the QB tools mobile app for employees. The convenient function of sending an SMS message to a review will allow you to quickly respond to all customer comments in one click directly from the application

Marketing opportunities

The QB tools application allows you to communicate with all your customers promptly thanks to the built-in function of sending PUSH messages directly from the application to all customers or selectively to certain customers separately


Detailed analytics

View detailed analytical information on the location or the company as a whole from the received reviews - their number, ratings, as well as NPS, CSAT, CES indicators. View analytics on received orders, their number, average check, revenue, redeemed bonuses, and customer delivery costs

Convenient notifications

We made sure that your employees get the information they need as quickly as possible and save their time with instant push notifications about new orders or feedback from your customers